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Regulation and Compliance

Regulatory Support

Rich Simpson

With over 25 years of experience with Co-operatives and Travel. Rich is our link to the regulatory bodies such as ABTA and CAA and offers support to members around the requirements that exist because of ABTA’s Code of Conduct, the Package Travel Regulations, Consumer Rights, Data Protection and PCI-DSS to name a few.


Rich’s role supports the whole of our Travel estate, and he represents the business on our industry regulators ABTA’s Policy Advisory Group as a voice of the Consortium, Retailer and Tour Operator dealing with lobbying to government and shaping the industry.


As a member of ABTA’s Members committee, Rich is also ideally placed to ensure that the view of the wide range of businesses which form our consortium is considered when changes are being implemented around how Agents and Tour Operators should work.

Any unusual queries often land with Rich to offer a plain English and straight-talking solution, if you want to know if something is possible and the ‘proper’ way to do it, Rich is always available to offer sound advice.

Due to his experience in the industry, Rich is also a regular speaker or panelist at ABTA seminars and events.